What Information We Hold and Why
When you open an account with us, we collect your name, contact details, and the payment method you use — JazzCash, Easypaisa, Raast, or bank transfer. Every deposit and withdrawal leaves a transaction record tied to your account wallet; we keep these records to process payments
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accurately and handle any disputes. During your sessions, we log device type, browser, and IP address so we can detect unusual access patterns and protect your account from unauthorised logins. If you contact support, those messages are stored against your account history. We do not sell
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your data to third parties. Sharing happens only where a payment processor like JazzCash or Easypaisa needs your details to clear a transaction, or where local law in Pakistan requires us to produce records. Availability of our service depends on local law and eligible regions, and
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our data practices follow the same boundary. We keep your data for as long as your account is active and for the period required under applicable regulations after closure — after that, records are deleted or anonymised.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.